Client Engagement Manager

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Published: 29th May 2019

Client Engagement Manager

Location: Knowsley

Salary: £23,000

Type: Full-time, Permanent

We are a Learning & Development company with a difference! We work with some amazing brands, designing and delivering innovative leadership and management development solutions that wow our clients. We’re focused on recruiting the best possible people to join our team. We incite a high performing culture and reward those who commit and contribute with a fantastic working environment and career package. We are currently looking for a Client Engagement Manager to join our team.

Responsibility:

  • Manage relationships with our clients and consultants ensuring they receive the best possible service
  • Be the first point of call for client queries prioritising any issues and resolving with speed
  • Ensure the smooth running of delivery from contract stage to feedback
  • Assist with the creation of training materials where required
  • Quality assurance of our training materials and consultants delivery

What you need for the role:

  • Experienced in a Training/Learning/HR/Project Management environment
  • Experienced in managing client accounts
  • Have outstanding organisational skills and the ability to effectively prioritise workload
  • Excellent attention to detail
  • Effective and professional communication skills at all levels

In return, we offer an exciting package including, unlimited holiday buyback, flexible working hours, CSR days and charity events, a reward and recognition scheme and much more!

Please note: We will only consider the application submitted via Indeed.