Voted European Speaker of the Year, Larry Hochman is one of the most popular speakers on the circuit and globally recognised as an expert in Customer Relationships, Leadership and Talent Management.
Formerly of British Airways and Air Miles – Larry is one of the most popular keynote speakers, globally recognised for his expertise on customer relationships; the future of HR; talent management and corporate culture.
For over a decade Larry, in his position as senior manager with British Airways, developed and promoted one of the world’s biggest brands in innovative and ground-breaking ways, before moving to loyalty management company, Air Miles. There his roles included Director of Customer Service as well as Director of People and Culture – the first person in the UK to hold this position.
Since 1998, Larry has been running his own speaking, mentoring, and consulting business, as well as delivering consistently popular and lauded public speeches all over the world. Larry, who pioneered corporate mentoring work in the U.K. at Air Miles, and has become a personal mentor to many Chief Executives. Larry’s recent book, The Relationship Revolution, is an invaluable tool for businesses worldwide.
For Larry the relationship between customers and profitability is intuitive and effortless.
Image copyright: Image © Larry Hochman
£5,000 - £9,999
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Consumer Behaviour, CSR, Customer Service, Ethics