“What do people expect of you and, equally, what do people not expect of you? What are they never going to experience as part of your company, as part of your leadership, or as part of your being?”
Particularly at this time of year, it’s good to re-evaluate who you want to be, and who you don’t want to be. In this podcast, our Head of Experience, Kirsty Mac, explores why it’s important to take a look at what our customers expect of us, and what they don’t expect.
Kirsty’s pragmatic approach will help individuals understand their strengths and apply the new approaches learned in their everyday working life to ultimately improve performance and achieve their goals. Her passion for learning is HUGE and she is always researching the latest technologies and mindsets within leadership and coaching.