The world of banking is changing fast and facing more challenges than ever before. Our high street banking client completely restricted their employee roles, with Raise the Bar implementing the change nationwide.
We delivered multiple phases of this leadership programme to thousands of delegates across varying levels of leadership and management, tailoring content to each level, with the key messages cascading further through the management levels to ‘front-line’ employees.
The aim of the programme was to create exceptional leadership:
- Leading High Performing Teams
- Understanding and adapting communication styles
- Increased sense of identity, accountability and engagement
- Cohesion between leaders and teams
- Emphasis on delivering exceptional customer service